Spanish insurers turn to technology for growth
In mature markets where premium growth is limited, insurers look to technology to improve efficiency and customer satisfaction. Spanish insurers are an example of this trend.
Investments typically focus on digital channels, automated processing and IT modernization, aiming to lower costs and reduce duplicated work across legacy systems.
Technology spending also brings new risks, including cyber exposure and project execution risk. Balancing innovation with operational resilience is a common theme for insurers across Europe.